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These terms govern the purchase of services and the use of the software provided by Cofre, as well as the rights and obligations between the company and its clients.
Last updated: 26/08/2025
This is a courtesy translation. In case of any discrepancy, the Spanish version prevails.
Provider: Quantum Core SL (Cofre)
Tax ID (NIF/CIF): B21959408
Registered office: Calle Doctor Luis Calandre, 34, 30205 Cartagena, Murcia (Spain)
Phone: 910 05 34 11
Contact: protecciondedatos@cofre.io
These Terms and Conditions (the “Agreement”) apply to all services provided by Cofre (accounting, tax, employment and, where applicable, legal services) and to the access to and use of Cofre’s software (the “Software”).
Where they exist, the Service Proposal (with its Specifications and Financial Proposal), the Data Processing Agreement (DPA), the Service Level Agreement (SLA) and any annex or Additional Services accepted by the Client form part of the Agreement.
Using the Software or accepting a proposal implies acceptance of this Agreement.
Commercial offers and proposals are valid for 30 calendar days from their issue date, unless the proposal itself states a different period.
The Agreement begins when the Client signs or accepts the proposal or when Cofre confirms the order.
Activation may be subject to identity verification and anti-money-laundering checks (KYC/AML) where applicable. If verification is not possible, the Agreement may be deemed void with no liability for Cofre.
The contracted services are those described in the Service Proposal and its annexes. Any work outside that scope will be considered an Additional Service and may be quoted or invoiced at the rates in force.
The start date is subject to the Client delivering the minimum required information and, where applicable, to the provision of funds or first payment.
Cofre will act with professional diligence, applying up-to-date internal procedures and technical criteria.
The Client will keep its Basic Information up to date (contact details, tax address, activity, financial year-end, directors, etc.). It will also designate a contact person with authority to make decisions and provide documentation.
5.1 Delivery of documentation and channels. The Client will send information preferably by electronic means, using the channels indicated by Cofre (portal, app, integrations), in order to ensure traceability and deadlines.
5.2 Cooperation. The Client will respond promptly to requests and follow the applicable technical or regulatory instructions.
5.3 Accuracy. The Client warrants that the data and documents provided are true, complete and current. Copies in the Software do not replace the safekeeping of originals.
Both Parties undertake to preserve the confidentiality of non-public information obtained during the relationship and to use it only to perform the Agreement. This obligation extends to their staff and suppliers and survives indefinitely.
If the Client is a consumer and contracts at a distance, they may withdraw within 14 calendar days of contracting, provided performance has not begun. To exercise this right, contact protecciondedatos@cofre.io. Once the service has begun, withdrawal is deemed unavailable.
If the relationship ends in the middle of an accounting or tax period, Cofre may continue until the effective date indicated by the Client and/or assist in the handover to a new provider. These tasks may be treated as Additional Services.
Cofre may adjust prices annually in line with the Spanish CPI (INE) and, if this is lower, apply an update of up to 15%. Material changes to terms or prices will be notified 30 days in advance. The Client may terminate before they take effect if it does not accept them.
The Client remains responsible for its accounting and its tax and employment obligations, as well as for its duties as Data Controller where applicable. It must collect and keep the original documentation and verify the suitability of expenses and deductions.
If a third party makes claims related to the services, the receiving Party will immediately notify the other. Where Cofre has to make payments for reasons not attributable to its negligence, the Client must hold it harmless within the established liability limits.
Cofre may subcontract tasks (infrastructure, support, development or others), remaining liable to the Client. Liability limitations extend to employees and subcontractors.
Neither Party will be liable for delays or breaches due to force majeure (strikes, disasters, communication outages, software/third-party failures, etc.). The start and end of the incident will be notified.
Material notices will be given in writing to the designated contact details. They will be deemed received on the same day if electronic and after 7 days if postal, unless proven otherwise. In electronic communications, both Parties will safeguard the security of their systems.
During the term of the Agreement and for up to 6 months after it ends, neither Party will hire staff of the other Party who were directly involved in the services without prior consent. In case of breach, compensation equivalent to six months of the professional’s gross salary may be claimed.
Assignment of the Agreement requires written consent, except in the event of a corporate reorganization of Cofre (e.g. merger or spin-off) or a transfer of the business unit, in which case it may be assigned to the new owner.
This Agreement supersedes prior agreements on the same subject matter. It is governed by Spanish law. For any dispute, the Parties submit to the Courts and Tribunals of Cofre’s registered office (Cartagena, Murcia), unless a mandatory rule provides otherwise.